Direct Dispatch: (877) 326-0666Multi-year prepayment savings up to 15% · Professional Care nationwideView transparent pricing →
Security & DisinfectionProfessional Care Plan

Comprehensive Virus, Malware & Spyware Remediation

Thorough remote eradication of malware, deceptive browser popups, spyware, and trojans. We restore full system performance and secure your personal credentials without deleting your files.

Threat Profiles

Infections and deceptive software we eliminate

Deceptive Browser Popups & Adware

Aggressive fake virus alert notifications, rogue browser extensions, and hijacked search homepages designed to mislead users into calling fraudulent phone lines.

Trojans & Spyware

Silent background keyloggers, credential harvesters, and remote access tools lurking inside seemingly harmless downloads.

Ransomware Precursors & Droppers

Malicious scripts disguised as invoice PDFs or software installers that attempt to establish persistent footholds for file encryption.

Compromised System Services & Rootkits

Subverted Windows services, malicious scheduled tasks, and modified system DLLs designed to evade standard signature-based antivirus.

Our Protocol

A disciplined, four-phase cleanup process

We never perform quick surface scans. Every disinfection follows a strict forensic eradication protocol.

01. Isolated Triage

We analyze running process trees, network sockets, and autorun startup hooks to identify active threats without spreading across home networks.

02. Deep Threat Eradication

Manual and tool-assisted removal of malicious binaries, compromised browser profiles, rogue scheduled tasks, and unauthorized registry keys.

03. OS Integrity Verification

Execution of native DISM and SFC system file repair tools to restore corrupted OS components back to pristine cryptographic hashes.

04. Hardening & Prevention

Reconfiguring Microsoft Defender, enabling secure DNS filtering, configuring automatic browser updates, and establishing baseline security.

Disinfection FAQ

Frequently asked questions about virus removal

Understand our remote operating model, operational standards, and billing transparency.

Will virus removal delete my personal photos and documents?+
No. Our remediation process targets malicious files, rogue extensions, and infected registry entries specifically. We never format your hard drive or delete user documents during standard virus remediation.
I see a full-screen red popup telling me my computer is locked. Is it real?+
Almost certainly no. These are deceptive browser locks designed by cybercriminals to frighten you into calling an unauthorized call center. Do not call the number shown on the screen. We safely kill the rogue browser process, clear malicious site permissions, and verify your system integrity.
Is virus removal covered under the Professional Care plan?+
Yes. All Nanicto Professional Care plans (starting at $99/year) cover malware, spyware, and adware remediation sessions.
How long does a thorough virus cleanup session take?+
Most deep disinfection sessions take between 45 and 90 minutes, depending on the number of drives, file system complexity, and depth of rootkit infection.
Emergency Help

Is your computer infected or showing suspicious popups?

Disconnect from untrusted sites and speak with a Nanicto technical specialist immediately. We will safely inspect and disinfect your workstation.

✓ 1 Business-Day Response·✓ Written SOW Before Billing·✓ Zero Hardware Lock-in