Managed security · businesses
Watching the accounts and devices you name, with your permission.
Security monitoring is a separate written agreement. You name the devices and accounts. We review the alerts from them, tell you what we found in plain words, and act only on the steps you approve.
Monitoring starts only after you sign a written authorization for the named items.
What we do not do
The limits come first.
- Watch anything you have not named in a written authorization.
- Install software on a device without your written approval.
- Promise that an attack will never happen, or that every loss can be recovered.
Access
Monitoring is a level you choose, not a default.
- Level 1Talk
A phone call and a written scope. No access to any system.
No system access, so nothing to approve yet.
- Level 2Look
A read-only review of the accounts or devices you name.
Your written permission first.
- Level 3Change
One change at a time, each shown to you before it is made.
Your approval before each change.
- Level 4Watch
Ongoing monitoring of named devices or accounts, only if you choose it.
A separate written authorization. You can revoke it at any time.
Alerts and hours
A person reviews each alert, and you hear from us in plain words.
Sales and new enquiries are handled Monday to Friday, 8 a.m. to 8 p.m. Eastern Time. Existing clients have 24/7 support under their agreement, including the route for urgent alerts written into it.
Price
Yearly, priced after we agree what is in scope.
Plans start from $249 a year and rise with the devices, accounts and sites you name. The written quote shows the price for each part before you agree.