Managed IT · businesses
Someone looks after your computers, on a written plan.
For a business with staff, email and shared systems. We record what you have and keep it updated. Backups run on a schedule you approve. We make each change only after you agree to it.
Plans are yearly, start from $249, and are priced after we agree the scope.
What it does not cover
Clear edges, written down before you sign.
- Hardware repair or replacement, unless it is quoted separately.
- Software we do not support, or support the maker gives you directly.
- Any change you have not approved in writing.
- Guaranteed uptime, guaranteed recovery, or prevention of every attack.
How a plan starts
Four steps. You approve the scope before anything changes.
- Step 1
A call about how you work
What your business uses, who uses it, and what worries you most.
- Step 2
A written scope
What we will review first, what it costs, and what we will change, in that order.
- Step 3
You approve the scope
Nothing is connected or changed until you have read and agreed it.
- Step 4
We start with the review
Then the first approved changes, one at a time, each reported back to you.
Access
We ask for access in four levels, one at a time.
- Level 1Talk
A phone call and a written scope. No access to any system.
No system access, so nothing to approve yet.
- Level 2Look
A read-only review of the accounts or devices you name.
Your written permission first.
- Level 3Change
One change at a time, each shown to you before it is made.
Your approval before each change.
- Level 4Watch
Ongoing monitoring of named devices or accounts, only if you choose it.
A separate written authorization. You can revoke it at any time.
Price
Yearly, and priced after we agree the scope.
Plans start from $249 a year and rise with the number of devices, accounts and sites. You see the price in the written quote before you agree. We do not publish a base price list, because a base figure would suggest a ceiling the final scope does not have.