ACH payment incentive available · Multi-year prepay discounts up to 15% · View reference pricing
Managed IT · Cloud · Cybersecurity● Active Monitoring SLA

Disciplined technology care and security built for zero downtime.

Nanicto provides proactive remote technology management, cloud engineering, and cybersecurity controls for professional practices and business teams across the United States and Canada.

Sub-1-Hour Response SLA
Enterprise Zero-Trust Architecture
US & Canada Engineering Support
fleet-telemetry.nanicto
LIVE SOC
Patch Compliance99.8%Automated cadence
Avg Triage Speed12 MinSLA guarantee < 60m
Active Fleet Feed
M365 Zero-Trust MFA EnforcedVerified
Endpoint EDR Agent Rollout100% OK
Encrypted Cloud Backup SyncDaily 02:00
Direct Escalation to Principal EngineerUS/CA East & West
Why Nanicto

Technology failures rarely announce themselves in advance.

Unpatched workstations, unmonitored cloud permissions, and neglected backups create expensive disruptions. Traditional IT responds only after an incident occurs. Nanicto establishes continuous configuration discipline, automated patching, and identity governance before emergencies arise.

The Break/Fix Risk

Unpredictable Chaos

  • • Panic-driven hourly billing rates
  • • Days waiting for on-site dispatch
  • • Outdated patches & missed MFA
  • • No written accountability baseline
The Nanicto Model

Continuous Reliability

  • • Predictable flat-rate subscription
  • • Sub-1-hour critical response SLA
  • • 99.8% automated patch compliance
  • • Transparent service agreement
Capabilities & Scope

Engineered for business resilience and operational reliability

Every service is delivered remotely under clear written parameters. Select a solution to view detailed specifications.

01For Teams 5-100

Business Managed IT

Comprehensive endpoint fleet management, automated patch scheduling, M365/Google Workspace administration, and sub-1-hour emergency helpdesk.

Target Impact 99.8% fleet patch compliance and zero surprise downtime
Explore service specifications
02M365 · AWS · GCP

Managed Cloud Engineering

Cloud identity governance, automated immutable backup verification, access control policies, and multi-cloud infrastructure administration.

Target Impact Tested, restorable disaster recovery backups in under 2 hours
Explore service specifications
03SOC & EDR

Managed Security & MSSP

Continuous Endpoint Detection & Response (EDR), credential breach monitoring, vulnerability scanning, and regulatory alignment (FTC Safeguards/HIPAA).

Target Impact Full technical compliance documentation for cyber insurance audits
Explore service specifications
04Specialized Workstations

Professional Practice Care

Dedicated ongoing workstation hygiene, password vault configuration, multi-factor authentication enforcement, and rapid security triage for solo professionals and executives.

Target Impact High-trust defense against malware lockups and account takeover
Explore service specifications
05Team Augmentation

Co-Managed IT Programs

Augment your internal IT director with automated patch tooling, after-hours monitoring, Tier-3 technical escalation, and compliance audit frameworks.

Target Impact Relieves internal staff burnout while preserving institutional knowledge
Explore service specifications
06Industry Specialized

Accounting & CPA Specialization

Customized IT and data safeguarding for tax software (QuickBooks, Lacerte, UltraTax, Drake) with strict compliance to the FTC Safeguards Rule.

Target Impact Tax-season uptime assurance and IRS Pub 4557 security alignment
Explore service specifications
Operating Standards

A transparent, 4-stage deployment model

We never perform arbitrary modifications. Every onboarding follows a structured cadence with documented deliverables and verification checkpoints.

01Day 1 - 2

Environment Discovery

We inventory your devices, cloud directories, licensing, and identify unpatched vulnerabilities or missing MFA controls.

Initial Risk & Architecture Audit
02Day 3 - 4

Service Scope Alignment

You receive a formal proposal detailing exact inclusions, response SLAs, exclusions, and predictable flat-rate fees.

Documented Service Agreement
03Day 5 - 10

Zero-Trust Hardening

We remotely deploy encrypted management agents, enforce 2FA/MFA, configure automated patch cadences, and verify immutable backups.

Secured Operational Baseline
04Ongoing + 90-Day Reviews

Continuous 24/7 Care

We monitor telemetry, resolve helpdesk tickets within agreed SLAs, and conduct quarterly executive architecture and security reviews.

Executive Technology Scorecard
Sector Specialization

Tailored security controls for regulated industries

Accounting firms, tax practitioners, medical offices, and professional practices face strict regulatory audits.

01 · Accounting & CPAs

FTC Safeguards & IRS Pub 4557

Mandatory MFA configuration, tax data encryption (BitLocker/FileVault), and wire fraud email protection for firms handling nonpublic client financial records.

02 · Small Businesses

End-to-End Fleet Management

Predictable per-seat IT management, scheduled patch windows, Google Workspace / M365 governance, and rapid employee onboarding.

03 · Co-Managed IT

Internal Team Augmentation

Empower your internal IT director with automated vulnerability scanning, after-hours monitoring coverage, and specialized cloud architecture support.

01

Transparent Service Agreement

Every engagement is confirmed with clear deliverables and guaranteed SLAs before configuration begins.

02

Remote-First Architecture

Services are delivered through encrypted remote tunnels and cloud consoles across the US and Canada. Zero travel delay.

03

Explicit Hardware Boundaries

We never mark up hardware or bill unexpected parts. Physical repair is explicitly excluded so incentives remain aligned.

Educational Resources

Practical technology and scam awareness guides

Understand deceptive browser alerts, two-step verification, and compliance obligations in clear, plain language without fear-mongering.

Operating Transparency

Frequently Asked Questions

Everything you need to know about our remote delivery model, written service agreements, and SLA response guarantees.

How do Nanicto managed services differ from traditional break/fix repair?+
Traditional break/fix providers only profit when your technology crashes, resulting in unpredictable bills and emergency panic. Nanicto operates on a flat-rate managed model: we configure systems properly, automate security patching, enforce MFA, and monitor telemetry so problems are eliminated before causing downtime.
Do you provide on-site technicians or hardware repair?+
No. Nanicto is built from the ground up as a remote-first managed technology provider. We deliver rapid support, cloud administration, and security controls remotely across the United States and Canada. Physical hardware repair (e.g. replacing a broken laptop screen) is explicitly outside our scope, avoiding travel markups.
What response times can our business expect for critical issues?+
Our business agreements include guaranteed Service Level Agreements (SLAs) with critical incident triage initiated in under 1 hour (average response time under 15 minutes during business hours), backed by direct access to principal engineers.
Are there discounts for ACH payments or multi-year agreements?+
Yes. Eligible clients paying via ACH receive a USD 49 billing incentive. Three-year prepayments receive a 10% discount, and five-year prepayments receive 15%, as detailed in the formal written proposal.
How does onboarding work for new clients?+
We begin with a structured technical discovery to assess your fleet, users, and cloud environments. We then deliver a written proposal and agreement. Once approved, onboarding takes 3 to 5 business days with zero user workflow interruption.
Start With Clarity

Request a technical consultation for your environment.

Tell us about your organization's endpoints, users, and cloud systems. A principal engineer will review your parameters and respond within 1 business day.

1 Business-Day Response· Written SOW Before Billing· Zero Hardware Lock-in