Households

Help for your phones, computers and logins, from one person.

For families, and for owners and partners who run a business from home. We set things up, keep them updated, and help when something looks wrong. We change nothing without your say-so.

Ask about household care Call (505) 447-0606

Household care is yearly and starts from $249. Something already wrong? A job fee starting at $249, due upfront, with the final price set in writing first.

A family helping a child with schoolwork at home — Illustrative photo. Not a Nanicto client, staff member or testimonial.

Your permission

We do not monitor or access anything without your written permission.

Access comes in four levels. You approve each one before we move up.

Level 1
Talk
A phone call and a written scope. No access to any system.
No system access, so nothing to approve yet.
Level 2
Look
A read-only review of the accounts or devices you name.
Your written permission first.
Level 3
Change
One change at a time, each shown to you before it is made.
Your approval before each change.
Level 4
Watch
Ongoing monitoring of named devices or accounts, only if you choose it.
A separate written authorization. You can revoke it at any time.

If someone calls about your computer

Hang up, and do not give anyone access.

A caller who says your computer has a virus, or that your bank account is blocked, is not us. We will not call you about your computer.
Do not share a code, a password, or remote access with a caller you did not contact first.
Do not pay anyone who calls or messages you out of the blue, however urgent they sound.
To check, call the company or bank on the number printed on your card or on its official website. Do not use the number the caller gave you.
If you already gave someone access, disconnect the computer from the internet. Then call us at (505) 447-0606 during sales hours, or ask for a callback.

Price

Yearly, and it grows with what you have.

Household care starts from $249 a year and rises with the devices and accounts you name. We write the price down with you before you agree, Cancellation terms are in your signed agreement.

Something has already happened

A job starting at $249, due upfront, before any work starts. The final price is set in writing first.

A call, a written scope and fee, and your approval first. Report an incident →