Terms of Service
Last updated: August 2026Welcome to Nanicto LLC. By accessing our public website or engaging our remote technology services, you agree to comply with and be bound by the following terms and conditions.
1. Service Scope & Remote Limitations
Nanicto provides remote technology services only. Physical hardware repairs, part replacements, and on-site visits are explicitly excluded from standard service scopes. Exact coverage parameters are detailed in individual written proposals and Statements of Work (SOW).
2. Custom Pricing & ACH Options
Service pricing is scoped per client configuration. Prepayment incentives of 10% apply for 3-year commitments, and 15% for 5-year commitments. Clients who settle annual invoices via direct ACH bank transfers receive an invoice credit of USD $49.
3. 15-Day Cancellation Window & $99 Service Labor Deductions
Service agreements include a 15-day cancellation window from activation. If remote support, diagnostics, or configuration labor has already been delivered during this period, a standard fee of USD $99.00 per serviced device will be deducted from any refund to cover actual technician labor and operational overhead.
4. Non-Refundable Digital Software Licenses & Product Keys
All digital software keys, antivirus subscriptions, security suite activations, and third-party SaaS seats (e.g., Microsoft 365, EDR tooling) are strictly non-refundable once issued, delivered, or activated. Because digital licenses cannot be recalled or deactivated with distributors once provisioned, software licensing fees are completely non-refundable under all circumstances.
5. Independent Provider Status
Nanicto LLC is an independent technology service provider. We are not affiliated with, sponsored by, or endorsed by third-party hardware manufacturers unless explicitly stated. All trademarks belong to their respective holders.