● ACH payment incentive available · Multi-year prepay discounts up to 15% · View reference pricing
Nanicto
Systems Administration

Infrastructure Services

Remote Windows Server, Linux, Active Directory, hypervisor, and SQL database administration for small businesses and co-managed IT partners.

The Operational Problem

Why This Needs Attention

Server environments require regular maintenance — patching, configuration reviews, and access control audits. Without ongoing attention, they accumulate technical debt: outdated configurations, unmonitored processes, and security vulnerabilities that grow silently over time.

The Managed Solution

How Nanicto Operates

Infrastructure Services covers the remote administration of on-premise and hosted server environments: Windows Server, Linux distributions, Active Directory, Hyper-V, VMware, Proxmox, and SQL databases. We manage the systems that underpin your business applications.

Target Impact

Why It Matters

A server that has not been patched in months is a liability. Active Directory configurations that have never been reviewed likely have privilege issues. Proactive systems administration prevents predictable failures.

Workflow

How the Engagement Works

We begin with a systems audit: server configurations, patch levels, AD structure, and database health. We establish a maintenance schedule and handle ongoing tasks — patches, account reviews, database maintenance — under a documented scope.

Verified Benefits

  • ✓Servers are patched on schedule and configured to a documented standard.
  • ✓Active Directory is reviewed for privilege issues and stale accounts.
  • ✓Databases are maintained and monitored — reducing the risk of data loss.
  • ✓Hypervisor environments are monitored for resource issues before they cause downtime.

Included in Scope

  • +Windows Server administration (2016, 2019, 2022)
  • +Linux server administration (Ubuntu, Debian, CentOS/RHEL)
  • +Active Directory user and group management
  • +Group Policy configuration
  • +Hypervisor management (Hyper-V, VMware ESXi, Proxmox)
  • +SQL database administration (PostgreSQL, MySQL, MSSQL)

Explicit Exclusions

  • –Physical server hardware installation or repair
  • –Network cabling and physical infrastructure
  • –On-site visits
  • –Data backup services
  • –Recovery from physical hardware failure without an existing backup
Comparative Evaluation

How this service compares

Unmanaged servers

Patches accumulate, processes fail silently, and the first sign of a problem is often a complete outage.

Infrastructure Services

Regular maintenance, documented configuration, monitored processes, and a defined procedure for handling issues.

Service FAQ

Frequently asked questions about Infrastructure Services

Clear answers regarding remote execution, boundaries, and onboarding.

Do you support on-premise hardware?+
We administer on-premise server software remotely. Physical hardware work is outside our scope. If a server requires physical intervention, we advise you and can refer you to appropriate vendors.
Can you manage a hybrid environment with both on-premise and cloud servers?+
Yes. Hybrid environments are common. We manage both sides under a coordinated approach.
What if a server goes offline unexpectedly?+
We monitor servers for availability. If a server goes offline, we investigate remotely and provide guidance. Physical hardware failures may require additional resources beyond our remote scope.
Do you manage domain controllers?+
Yes. Active Directory and domain controller administration is within scope, including group policy, DNS, and replication health.
Related Services
Managed Cloud Services→Business Software Support→
Get Started

Ready to scope your Infrastructure Services?

Contact our technical specialists to discuss your environment. We will review your requirements and provide a transparent, written Statement of Work.

✓ 1 Business-Day Response·✓ Written SOW Before Billing·✓ Zero Hardware Lock-in