Infrastructure Services
Remote Windows Server, Linux, Active Directory, hypervisor, and SQL database administration for small businesses and co-managed IT partners.
The problem
Server environments require regular maintenance, patching, configuration reviews, and access control audits. Without ongoing attention, they accumulate technical debt: outdated configurations, unmonitored processes, and security vulnerabilities that grow silently over time.
What we do
Infrastructure Services covers the remote administration of on-premise and hosted server environments: Windows Server, Linux distributions, Active Directory, Hyper-V, VMware, Proxmox, and SQL databases. We manage the systems that underpin your business applications.
Who it is for
Businesses with existing server infrastructure and co-managed IT partners who need specialized systems administration support.
How an engagement works
We begin with a systems audit: server configurations, patch levels, AD structure, and database health. We establish a maintenance schedule and handle ongoing tasks, patches, account reviews, database maintenance, under a documented scope.
Why it matters
A server that has not been patched in months is a liability. Active Directory configurations that have never been reviewed likely have privilege issues. Proactive systems administration prevents predictable failures.
Included
- Windows Server administration (2016, 2019, 2022)
- Linux server administration (Ubuntu, Debian, CentOS/RHEL)
- Active Directory user and group management
- Group Policy configuration
- Hypervisor management (Hyper-V, VMware ESXi, Proxmox)
- SQL database administration (PostgreSQL, MySQL, MSSQL)
- Automated system backup jobs & schedule verification
Not included
- Physical server hardware installation or repair
- Network cabling and physical infrastructure
- On-site visits
- Cleanroom forensic data recovery from mechanically damaged drives
What you can expect
- Servers are patched on schedule and configured to a documented standard.
- Active Directory is reviewed for privilege issues and stale accounts.
- Databases are maintained and monitored, reducing the risk of data loss.
- Hypervisor environments are monitored for resource issues before they cause downtime.
Questions about this
- Do you support on-premise hardware?
- We administer on-premise server software remotely. Physical hardware work is outside our scope. If a server requires physical intervention, we advise you and can refer you to appropriate vendors.
- Can you manage a hybrid environment with both on-premise and cloud servers?
- Yes. Hybrid environments are common. We manage both sides under a coordinated approach.
- What if a server goes offline unexpectedly?
- We monitor servers for availability. If a server goes offline, we investigate remotely and provide guidance. Physical hardware failures may require additional resources beyond our remote scope.
- Do you manage domain controllers?
- Yes. Active Directory and domain controller administration is within scope, including group policy, DNS, and replication health.
What it costs
Yearly care starts from $249 a year and is priced from your written scope. A single job starts at $249. The final price is written down for you to approve first. There is no automatic renewal. Ask for a scoped quote or call (833) 613-8638.
Related reading
- Managed Cloud Services
- Business Software Support
