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Infrastructure Services

Remote Windows Server, Linux, Active Directory, hypervisor, and SQL database administration for small businesses and co-managed IT partners.

The problem

Server environments require regular maintenance, patching, configuration reviews, and access control audits. Without ongoing attention, they accumulate technical debt: outdated configurations, unmonitored processes, and security vulnerabilities that grow silently over time.

What we do

Infrastructure Services covers the remote administration of on-premise and hosted server environments: Windows Server, Linux distributions, Active Directory, Hyper-V, VMware, Proxmox, and SQL databases. We manage the systems that underpin your business applications.

Who it is for

Businesses with existing server infrastructure and co-managed IT partners who need specialized systems administration support.

How an engagement works

We begin with a systems audit: server configurations, patch levels, AD structure, and database health. We establish a maintenance schedule and handle ongoing tasks, patches, account reviews, database maintenance, under a documented scope.

Why it matters

A server that has not been patched in months is a liability. Active Directory configurations that have never been reviewed likely have privilege issues. Proactive systems administration prevents predictable failures.

Included

  • Windows Server administration (2016, 2019, 2022)
  • Linux server administration (Ubuntu, Debian, CentOS/RHEL)
  • Active Directory user and group management
  • Group Policy configuration
  • Hypervisor management (Hyper-V, VMware ESXi, Proxmox)
  • SQL database administration (PostgreSQL, MySQL, MSSQL)
  • Automated system backup jobs & schedule verification

Not included

  • Physical server hardware installation or repair
  • Network cabling and physical infrastructure
  • On-site visits
  • Cleanroom forensic data recovery from mechanically damaged drives

What you can expect

  • Servers are patched on schedule and configured to a documented standard.
  • Active Directory is reviewed for privilege issues and stale accounts.
  • Databases are maintained and monitored, reducing the risk of data loss.
  • Hypervisor environments are monitored for resource issues before they cause downtime.

Questions about this

Do you support on-premise hardware?
We administer on-premise server software remotely. Physical hardware work is outside our scope. If a server requires physical intervention, we advise you and can refer you to appropriate vendors.
Can you manage a hybrid environment with both on-premise and cloud servers?
Yes. Hybrid environments are common. We manage both sides under a coordinated approach.
What if a server goes offline unexpectedly?
We monitor servers for availability. If a server goes offline, we investigate remotely and provide guidance. Physical hardware failures may require additional resources beyond our remote scope.
Do you manage domain controllers?
Yes. Active Directory and domain controller administration is within scope, including group policy, DNS, and replication health.

What it costs

Yearly care starts from $249 a year and is priced from your written scope. A single job starts at $249. The final price is written down for you to approve first. There is no automatic renewal. Ask for a scoped quote or call (833) 613-8638.

Related reading

  • Managed Cloud Services
  • Business Software Support