Membership Pricing Matrix

Technology memberships built on predictable value.

No hourly bills, no hidden diagnostics fees. Select an annual plan to keep your workspaces maintained, secure, and fully supported.

Consumer Technology Care

Annual flat-rate membership plans

Select a plan to configure, secure, and maintain your workstations and personal recovery accounts.

Essential Care

Single home computer or remote professional workspace

$499/year

Multi-Year Alignments:

1-Year Commitment:$499/year

3-Year Commitment:$1,349 total ($450/yr)

5-Year Commitment:$2,199 total ($440/yr)

1 registered computer workstation (Windows/macOS)
Automated system update scheduling and monitoring
MFA and secure sign-in setup on primary email
Secure password vault configuration assistance
Remote support helpdesk queue (standard ticket SLA)
Workspace network peripheral mapping & setup
Multiple device management
Dedicated vCIO consultations
SaaS tenant administration

Recommended Plan

Premium Care

Home office users and multi-device professionals

$999/year

Multi-Year Alignments:

1-Year Commitment:$999/year

3-Year Commitment:$2,699 total ($900/yr)

5-Year Commitment:$4,399 total ($880/yr)

Up to 3 registered workstations & mobile devices
Priority remote support helpdesk queue
Detailed home router security configuration review
Antivirus endpoint configuration setup
Annual Technology Review and security planning
Home office print queues & scanner SMB pathway setup
Business server monitoring
Compliance audits support

Elite Care

Small workspaces and growing professional teams

$1999/year

Multi-Year Alignments:

1-Year Commitment:$1,999/year

3-Year Commitment:$5,399 total ($1,800/yr)

5-Year Commitment:$8,899 total ($1,780/yr)

Up to 6 registered device endpoints
High-priority ticketing queue response
Workspace Google or Microsoft tenant administration
SPF/DKIM/DMARC email validation setup
Bi-annual technology configuration alignments
Network and router firewall security scans
Onsite network installations
24/7 dedicated SOC monitoring

Concierge Care

Premium homes and fully remote-first firms

$2999/year

Multi-Year Alignments:

1-Year Commitment:$2,999/year

3-Year Commitment:$8,099 total ($2,700/yr)

5-Year Commitment:$13,499 total ($2,700/yr)

Up to 10 registered device endpoints
Immediate routing to senior support queue
Quarterly virtual CIO consultations & tech reviews
Complete FTC/PIPEDA compliance alignment checks
Dedicated data protection audits support
Full smart device and IoT security configurations
Physical hardware repair replacement

Multi-Year Prepayment

3-Year commitment plans

Save 10% on your membership. Fully prepaid agreements secure long-term predictable pricing without surprise updates fees.

Essential 3-Year

3 Years Agreement

$1349Equivalent to $450/year. Save 10% on prepayment.

1 workstation configuration
System patch checks
MFA configuration assistance

Premium 3-Year

3 Years Agreement

$2699Equivalent to $900/year. Recommended home office.

Up to 3 device endpoints
Priority support queue
Router security configuration

Elite 3-Year

3 Years Agreement

$5399Equivalent to $1,800/year. Save $600.

Up to 6 device endpoints
High priority ticket routing
SaaS tenant administration

Concierge 3-Year

3 Years Agreement

$8099Equivalent to $2,700/year. Dedicated partner.

Up to 10 device endpoints
Virtual CIO quarterly consultations
FTC/PIPEDA compliance checks

Multi-Year Prepayment

5-Year commitment plans

Save 15% on your membership. Prepaid agreements provide long-term device configuration monitoring and priority remote support queue routing.

Essential 5-Year

5 Years Agreement

$2199Equivalent to $440/year. Save 15% on prepayment.

1 workstation configuration
System patch checks
MFA configuration assistance

Premium 5-Year

5 Years Agreement

$4399Equivalent to $880/year. Recommended home office.

Up to 3 device endpoints
Priority support queue
Router security configuration

Elite 5-Year

5 Years Agreement

$8899Equivalent to $1,780/year. Save $1,100.

Up to 6 device endpoints
High priority ticket routing
SaaS tenant administration

Concierge 5-Year

5 Years Agreement

$13499Equivalent to $2,700/year. Dedicated partner.

Up to 10 device endpoints
Virtual CIO quarterly consultations
FTC/PIPEDA compliance checks

Business Managed Services

For small businesses and professional offices

Business plans are customized to your exact workstation counts, cloud tenants, and security compliance objectives.

Small Workspace

Up to 5 users. Structured remote care for independent professionals.

Custom Proposal

Invoiced annually based on user count

Microsoft 365 / Google Workspace setup administration
Workstation patch deployment and updates scheduling
MFA configuration and secure sign-in audits
Secure password manager configuration assistance

Most Requested

Professional Firm

6–25 users. Managed remote department for professional services.

Custom Proposal

Includes virtual CIO and compliance metrics

Everything in Small Workspace plan
Quarterly Virtual CIO consultations and posture reports
Regulatory compliance alignment (FTC Safeguards/PIPEDA)
Centralized cloud tenant security and identity monitoring

Enterprise Addon

26+ users. High-complexity workspace administration.

Custom Proposal

Multi-tenant cloud configurations

Everything in Professional Firm plan
Disaster recovery path planning verification
Penetration testing coordination management
Custom security policy documentation alignment

Coverage Comparison: Membership vs traditional hourly support

Feature / Operational Model	Nanicto Tech Care	Traditional Break/Fix
Operating Incentive	Preventative: flat-rate means we want your systems running well	Reactive: hourly rates mean they earn more when things fail
Security Configuration	Active hardening: MFA enforcement, updates, and configuration checks	Ad-hoc setup: security settings are usually only checked after a breach
Patch Management	Automated & monitored: system security patches are scheduled weekly	Manual check: system updates are typically only run during a repair session
Cost Predictability	Predictable flat annual membership fee	Unpredictable hourly fees and emergency dispatch premiums

Itemized Licensing Exclusions

To maintain complete pricing transparency, software seat licensing costs are itemized separately. Antivirus endpoint protection is billed at USD 25/device/year. Initial remote audit Diagnostic setups are billed at USD 49. Physical computer hardware repairs are strictly excluded from all plans.

ACH Pre-authorization

Pay recurring invoices via pre-authorized bank draft (ACH, EFT) and receive a USD 49 incentive credit.

No Long-Term Traps

No automatic renewal charges occur without your written approval. Every renewal is actively reviewed.

Separate SaaS Setup

Third-party SaaS seats (Microsoft 365, Workspace keys) are provisioned immediately and are non-refundable.

Our Guarantee

Risk-Free Alignment Period

We offer a clear, contractually defined satisfaction window for all technology care plans.

Strict 15-day cancellation request window from plan activation.
Pro-rated refund minus remote setup fee (USD 49) and antivirus agent seat activations (USD 25/device).
Provisioned SaaS licenses (e.g. Microsoft 365, Workspace) are non-refundable.

Billing & Plans FAQ

Common questions about plans & billing

Nanicto is designed as an ongoing technology management service, not a one-time break/fix shop. Annual terms ensure we can conduct thorough initial assessments, implement proper monitoring, maintain update schedules, and perform preventative audits. Monthly payments are not supported.

We support Stripe, PayPal, Lemon Squeezy, PayU, Wise, Payoneer, and Skydo. Available options depend on customer location and invoice type. Bank transfers/ACH receive a USD 49 invoice credit incentive.

Yes. Nanicto provides remote IT management and cybersecurity support across the United States and Canada, including major regions like Ontario, Delaware, Florida, North Carolina, and California. By utilizing secure cloud monitoring agents, we align remote employee workspaces to corporate standard settings, regardless of where they are located.

Traditional local computer repair shops charge hourly fees when your computer crashes, meaning their financial success depends on your technical failure. Nanicto's managed service provider (MSP) model aligns goals: you pay a flat annual fee, and we proactively monitor systems, patch security holes, and harden devices to prevent issues from happening. Our goal is 100% uptime for your workspace.

No. Unlike traditional MSPs that charge heavy setup fees, Nanicto includes onboarding in the annual membership flat-rate. This covers your initial secure remote configuration audit, initial device updates, and password manager configuration support.

Have a question about our memberships?

Technical Support Hotline:1-888-555-0199