Remote IT support & technology management for New York City
We deliver complete managed IT services, cloud tenant administration, and home office setups for clients in New York City, New York — delivered 100% remotely.
Local Tech Challenges
What we help resolve
- •Security alignment and device audits for NYC remote advisory practices
- •Continuous OS security patch verification and data protection standards
- •Configuring secure workspace networks and credential protections
Remote Services Covered
Available remote support
- •Proactive Device Compliance & Hardening
- •Microsoft 365 Tenant Administration
- •Multi-Factor Authentication (MFA) Deployments
Local Scoping Coverage
New York Metropolitan AreaManhattan Core & Outer BoroughsStatewide New York remote systems management
Our Guarantee
Risk-Free Alignment Period
We offer a clear, contractually defined satisfaction window for all technology care plans.
- Strict 15-day cancellation request window from plan activation.
- Pro-rated refund minus remote setup fee (USD 49) and antivirus agent seat activations (USD 25/device).
- Provisioned SaaS licenses (e.g. Microsoft 365, Workspace) are non-refundable.
Common Questions
Nanicto is designed as an ongoing technology management service, not a one-time break/fix shop. Annual terms ensure we can conduct thorough initial assessments, implement proper monitoring, maintain update schedules, and perform preventative audits. Monthly payments are not supported.
Security is our core operating principle. We use fully encrypted connections, require multi-factor authentication (MFA) for our tools, follow strict data handling standards, and limit data collection to what is necessary for service delivery.
Yes. Nanicto provides remote IT management and cybersecurity support across the United States and Canada, including major regions like Ontario, Delaware, Florida, North Carolina, and California. By utilizing secure cloud monitoring agents, we align remote employee workspaces to corporate standard settings, regardless of where they are located.
Traditional local computer repair shops charge hourly fees when your computer crashes, meaning their financial success depends on your technical failure. Nanicto's managed service provider (MSP) model aligns goals: you pay a flat annual fee, and we proactively monitor systems, patch security holes, and harden devices to prevent issues from happening. Our goal is 100% uptime for your workspace.
Yes. Under our Concierge Care plan, we conduct compliance alignment checks based on key regulatory frameworks such as the FTC Safeguards Rule (US), HIPAA security standards, and PIPEDA (Canada) data protection rules. We configure remote device firewalls, enable local drive encryption (BitLocker or FileVault), establish strict access control protocols, and monitor systems for continuous alignment.
We implement a multi-layered security framework: we configure password vaults to prevent credential reuse, set up hardware or app-based multi-factor authentication (MFA), deploy active DNS filtering to block malicious websites, and provide guidance on identifying phishing attempts.